I understand that you no longer need the product, @nanbo. While we're unable to check your account in this public forum, I'd like to route you to the support available to handle your refund concern.
To sort this out immediately, I recommend reaching out and speaking with our Customer Care Team for clarifications about processing a refund request for subscription renewal. They're the best resource for such inquiries, as they can request account details to pull up your company and share sensitive information, which we're unable to perform here in the Community.
In addition to this, you may read this reference to understand how we are keeping your account information if you proceed with canceling your subscription: Cancel your QuickBooks Online subscription or trial.
Feel free to get back here in the Community if you have more questions about deactivating your QBO account. I'd be glad to assist you further. Stay safe!
