Hello,
Ensuring that you get the help you need, when you need it, by an Intuit expert, is a priority. We recognize that there are multiple companies that mask their support to look like they represent QB. While we understand that googling is kind of a default option to find information, please be cautious when clicking links and calling phone numbers. The safety and security of your account matters.
Support is included with your QuickBooks Online subscription, for QuickBooks Desktop, there may be some instances when there would be a charge incurred.
If something doesn't feel right, ask questions:
- What is the name of your company - The answer should be Intuit. Don't ask " are you QB support", they could say yes, and technically not be lying as they are trying to provide support for QB.
- What name will show up on my bank account/credit card statement?
I'm here to provide information on the best way to contact QuickBooks support, when you need them.
If you are using QuickBooks Online:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
Support Hours
Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
Advanced, any time, any day
Can't get signed in?
Get help if you can't sign in to your account.
This is the best way to contact the right person to get the help you need. If you still need help, you can call us at 800-446-8848.
If you are needing help with QuickBooks Desktop:
Contact QuickBooks Desktop Support
For other QuickBooks products:
QuickBooks product support
The QuickBooks Community is also a great resource for information and is available all day, every day.
Thank you for being a valued part of our QuickBooks family.
