I understand how you feel about the error message you encounter when paying bills in QuickBooks bill pay, @JessiL. I can provide information about this matter.
The error you encounter is due to reaching the monthly amount limit in processing ACH payments. I suggest contacting our support team to check your limit. They have the necessary tools to check your account in a secure space, and also they can explain this further to you via a screen-sharing session.
Here's how:
- On your company file, go to the Help menu.
- Select Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Here's an article for the support schedule: QuickBooks Online Support.
As a workaround, you'll want to try again now and then or after 24-48 hours. Otherwise, you'll want to process the bill payments outside QuickBooks. Then, manually record the payment in QuickBooks.
I'm leaving these articles for future reference in managing bills and payments in QuickBooks:
Don't hesitate to respond if you have follow-up concerns about handling bills in QuickBooks. I'm always here to help.
