Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.

Reply to message

View discussion in a popup

Replying to:
GebelAlainaM
QuickBooks Team

Reply to message

I understand how you feel about the error message you encounter when paying bills in QuickBooks bill pay, @JessiL. I can provide information about this matter.

 

The error you encounter is due to reaching the monthly amount limit in processing ACH payments. I suggest contacting our support team to check your limit. They have the necessary tools to check your account in a secure space, and also they can explain this further to you via a screen-sharing session.

 

Here's how:

 

  1. On your company file, go to the Help menu.
  2. Select Contact Us.
  3. Enter your concern, then select Let's Talk.
  4. Choose a way to connect with us:

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

Here's an article for the support schedule: QuickBooks Online Support.

 

As a workaround, you'll want to try again now and then or after 24-48 hours. Otherwise, you'll want to process the bill payments outside QuickBooks. Then, manually record the payment in QuickBooks.

 

I'm leaving these articles for future reference in managing bills and payments in QuickBooks:

 

 

Don't hesitate to respond if you have follow-up concerns about handling bills in QuickBooks. I'm always here to help.

Need to get in touch?

Contact us