I really appreciate you taking the time to reach out and share your concerns about the recent QuickBooks Online mobile app update, Jpenney53. I totally see that adjusting to new features and changes can be challenging, and we value your feedback on this.
Could you please provide more details about the specific features that are not working as expected? This will help us better understand the challenges you're facing so we can work together to find the best solutions or workarounds.
I also want to let you know that there's no option to revert to the previous version. To maximize compatibility, please take note of the following requirements:
- For Apple products, your device must be running iOS 11.1 or a newer version.
- For Android products, your device must be running Nougat 7.1.1 or a newer version.
You can also check out this article for additional details: QuickBooks Online Access For Mobile Devices.
I would also like to give you these resources in case you need more information and reference:
In the meantime, we encourage you to explore the new feature. Don't hesitate to let us know if you have any questions when using the app. We're here to help.
