Thanks for joining the thread, Psniemeyer. Let me provide details and guide you on resetting your password in your QuickBooks Desktop Pro 2021 version.
Follow these steps to learn how to reset your password for QuickBooks 2020 and later:
- Open QuickBooks and open your company file.
- Select I forgot my password on the sign-in screen.
- Select an email then select Next. We'll email you a token to reset your password.
- Note: If you don’t see your email address, select Don’t see your email in the list above? and follow the onscreen instructions.
- Enter the token from your email.
If you don't see your code in your inbox, check your spam and junk folders.
On the other hand, please be advised that Intuit no longer provides a one-time license for the QBDT version that remains valid for three years (e.g., from 2024 to 2027). However, there is now the option to opt for a monthly or yearly subscription plan for a supported desktop edition, such as the 2024 version, to ensure continued access to the program and its features.
You can visit our QuickBooks page or contact our Sales Department to sign up for QBDT 2024 (Pro Plus or Premier Plus). Here's how to reach out to our support team:
- Open QuickBooks.
- Go to the QuickBooks Desktop Help/Contact Us option from the Help menu.
- Select Contact Us.
- Describe your issue, then select Continue.
- Sign in to your Intuit account. Click Continue and then Continue with my account.
- You'll receive a single-use code. Enter it and select Continue.
- Choose to chat with us or Have us call you.
You might also want to check out this helpful resource on managing your QuickBooks Desktop subscriptions and services.
For future reference, if you plan on switching from QuickBooks Desktop to QuickBooks Online, visit this article: Learn about switching from QuickBooks Desktop to QuickBooks Online.
You can return to this thread anytime if you have more questions about resetting passwords and subscriptions on QBDT or with QuickBooks in general. I'll be glad to help you sort it out.
