I acknowledge your efforts in contacting our support to ensure the security of your system, @jbutler3.
I'll provide you with a step to fix this so the system won't be directing you to open your browser from the QuickBooks Support Directory when entering or switching your database.
Here's how:
- Check for any recent updates or changes in settings causing the issue.
- Ensure the program doesn't snag by repairing QuickBooks.
- Verify proper hosting settings and firewall/anti-virus permissions.
Also, if you want to set up a Windows firewall in QuickBooks Desktop (QBDT). Check out this article for more information: Set up firewall and security settings for QuickBooks Desktop.
You may also want to learn how to modify your user ID access in QBDT using CAMPs. Feel free to read this article: Change, manage, or update your Intuit account with CAMPs.
Don't hesitate to return here if you need additional assistance to ensure the security of your account company files. We'll assist you as soon as possible. Have a good one.
