Other questions
Thanks for coming back scb2019. Let me help you get this sorted so you can get that billable expense back onto your invoice and ensure everything is perfectly matched up.
You mentioned that there was no error notification when you deleted the expense. By default, QuickBooks Online will display an error notification if you attempt to delete a billable expense that’s linked to a paid invoice (as shown in the screenshot provided by my colleague). Since you didn’t see this error, it's possible that the expense you deleted was either the incorrect one or a different transaction not linked to the paid invoice.
However, a profound suggestion on how to correct this is to link the appropriate billable expense with it again. Follow these steps to do so:
- Navigate to Sales, then go to Invoices.
- Find the paid invoice in question, click edit.
- Click Manage.
- Under Suggestions, click Suggested Transactions.
- Click Filter then select the Transaction Type to Expenses.
- Select Apply filter.
- Find the appropriate Billable expense then click Add.
- Once everything looks good, select Save.
You can also refer to this screenshot:
By following these steps, you should be able to correct the issue and finish reconciling. I'd also like to share this article if you encounter any issues at the end of your reconciliation. It's a helpful and comprehensive future reference you can read over a cup of coffee.
You've got this, scb2019. If you have anything else, you're always welcome to leave a word in the comments or tag me. I'll be glad to jump back in and assist you. Cheers.
