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Hi there, @s-p2.
Thank you for bringing this to our attention. I understand how concerning it must be to receive a call from suspicious contacts especially when they involve sensitive information about your QuickBooks account.
Based on the details you've shared, this is very likely a scam. Intuit typically does not initiate unsolicited calls regarding account issues unless you have requested assistance. It's essential to remember that legitimate support from Intuit will always be initiated by you.
If you receive these calls in the future, avoid providing any personal information or returning the call. It’s best not to interact with these callers.
It's great that you want to report this. Please use the following steps to alert our security team:
- Visit our Privacy and Security page.
- Look for Report technical support scams under the Security section.
- Click on the email link to contact security@intuit.com.
To help you identify official emails and websites from Intuit, please bookmark the following articles regarding our service email addresses when you receive a suspicious email in the future:
- Receive important email messages from Intuit.
- Identify suspicious activity, phishing scams, and potential fraud.
Keep an eye on your QuickBooks account for any unauthorized activity, @s-p2, and if you have any specific concerns, feel free to log in to your account or contact our official support directly through the QuickBooks site.