It sounds like you're facing compatibility issues with QuickBooks Desktop 2016 on your new iMac running macOS Sonoma, pedoddsrick.
Due to advancements in technology and updates in system requirements, older versions of QuickBooks Desktop may not be compatible with the latest operating systems. You may consider upgrading to a newer version of QuickBooks that is compatible with macOS Sonoma. QuickBooks releases regular updates and newer versions designed to work with the latest operating systems.
Intuit no longer provides a one-time license for the QBDT version, which remains valid for three years. However, there is now the option to opt for a monthly or yearly subscription plan for a supported desktop edition, such as the 2024 version, to ensure continued access to the program and its features. You can visit our QuickBooks page to sign up for QBDT 2024. Here's how to reach out to our support team:
- Open QuickBooks.
- Go to the QuickBooks Desktop Help/Contact Us option from the Help menu.
- Click Contact Us.
- Describe your issue and click Continue.
- Sign in to your Intuit account. Click Continue and then Continue with my account.
- You'll receive a single-use code. Enter it and tap Continue.
- Choose to Chat with us or Have us call you.
You can also contact our QuickBooks Sales Support Team to assist you with choosing a QBDT subscription that fits your business needs. In addition to reaching out to them via phone call, you can visit our Plans and Pricing website to see the available features of each version, including its price. The contact number is displayed in the upper right corner of this website: QuickBooks Enterprise Plans and Pricing.
Before switching to a newer version, let's make sure your computer meets the system requirements and create a backup copy of the company file to prevent accidental loss.
You can check out these articles that cover topics about the latest features and improvements for QBDT, and online tutorials to get acclimated to the product:
If you plan on switching from QuickBooks Desktop to QuickBooks Online, visit this article: Learn about switching from QuickBooks Desktop to QuickBooks Online.
Stay in touch if you have additional questions about upgrading your QuickBooks, and other product-related concerns. We're here to make sure you're well taken care of, pedoddsrick.
