Hello Community,
We buy and deliver bottled water. We have to pay the 5 cent bottle deposit to our vendor above the cost of the water. We have this as a line item called 5 Cent Deposit which is a service and uses the account Reimbursable Expense. The customer pays the invoice which includes both line items - cost of water and deposit total the Reimbursable Expense is not being reduced by the deposit total.
I don't know what that deposit amount is being attributed to and why the reimbursement account is not being affected.
I have another customer that has the line item for a reimbursable expense which uses the service item Reimbursable Expense with the account Reimbursable Expense which does offset the correct amount on the invoice when it is paid.
When I do not use the 5 Cent Deposit line item name on the water sale invoice but instead use Reimbursable Expense as the line item for the deposit, it still won't offset the Reimbursable Expense account when the invoice is paid. So I'm stuck with what looks like a bunch of expenses that have not been reimbursed.
All of reimbursable fees on attached file have been reimbursed but are not being offset.
Any help is greatly appreciated.
