Thanks for the information, @friolator.
Let's run the QuickBooks File Doctor tool to get this resolved. Let me walk you through the steps.
- Close QuickBooks, and then download QuickBooks Tool Hub.
- Open the file you downloaded (QuickBooksToolHub.exe). Then, follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
- From the tool hub, select the Company File Issues tab.
- Click Run QuickBooks File Doctor.
- In QuickBooks File Doctor, choose your company file from the drop-down menu. If you don’t see your file, select Browse and search to find your file.
- Click Check your file (middle option only) and then Continue.
- Enter your QuickBooks admin password and then select Next. The scan time will depend on your file size.
Once the scan finishes, restart your computer, open QuickBooks, and check if you can switch your customer view. You can learn about fixing company file issues at this link here: Fix company file and network issues with QuickBooks File Doctor.
Reach out to us anytime if you have our concerns or questions, we're here to lend a hand. Thanks for coming by and I wish you have a great day ahead.
