Hello, @CNSS11.
This isn't the impression I want to leave you with. Since you've tried to set up the account more than once and you keep receiving errors, then I recommend contacting our Customer Support Team. They have additional tools to look further into your account and can also use a screen share to help walk you through a few steps to help resolve this problem. Here's how:
- Go to the Help menu.
- Pick QuickBooks Desktop Help.
- Tap the Contact Us button.
- Give a brief description of the problem and press Continue.
- Scroll down and choose to Get a call or Get a callback.
It's that easy. If you run into any trouble along the way, just let me know. Bye for now!
