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Created with Sketch. Learn about the Paycheck Protection Program application with QuickBooks. Start now.
Intuit
74 helpful votes

Contact Support

IMPORTANT NOTICE

Due to COVID-19, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday. We will resume normal hours as soon as possible.

In addition, some products will only have chat support during this situation. That information will be indicated by product below.

We thank you for your patience as we work to keep our staff safe.

 

Learn how to get help with your Intuit offerings and services.

Contact us through your product

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.
    • Ask the community to get help from businesses like yours.

Chat with us online

Select your product and fill out the form to chat with an expert.

Chat with us online

Select your product and fill out the form to chat with an expert.

Due to COVID-19 (Coronavirus), support for QuickBooks Desktop Payroll is currently limited to chat only. 

Contact us through your product

Open your QuickBooks Desktop to connect with us.

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Post a question and get an answer from expert and other customers.
    • Start messaging with a support expert.
    • Get a callback from the next available expert.

Chat with us online

Select your product and fill out the form to chat with an expert.

Ask QB Assistant

QB Assistant is a virtual agent that gives you quick personalized answers. Ask general questions like "How much did I make this year?" or "How many business miles did I log?"

To open QB Assistant, follow the step for your device:

  • Web browser: Select Assistant from the top menu.
  • iPhone or iPad: Tap the button on the dashboard, then select Ask QB Assistant.
  • Android: Tap the chat bubble icon on any screen.

Once you're in, type a question or press and hold the mic icon to ask your question out loud.

Connect with us

  1. Enter or say “Talk to a human.”
  2. Choose a way to connect with us:
    • Post a question and get answers from tax specialists and other customers like you.
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

Keep in mind, some options are only available at certain times.

Contact us through QuickBooks Online

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.
    • Get the number so you can call us when it's convenient for you.

Chat with us online

Select your product and fill out the form to chat with an expert.

Due to COVID-19 (Coronavirus), support for QuickBooks Point of Sale is currently limited to chat only. 

Chat with us online

Select the QuickBooks Point of Sale link below and fill out the form to chat with an expert.

QuickBooks Point of Sale

We encourage you to review some of our commonly asked questions.

Need to get in touch regarding your 1099 E-File? Starting January 2, 2020, you can select your product below to start a chat with an expert:

If you are not filing 1099's through one of the products listed above, give us a call by selecting your product:

Contact us at: 877-250-9797

  • Monday-Friday 6 AM - 6 PM
  • Saturday 6 AM - 3 PM

Contact us at: 877-250-9797

  • Monday-Friday 6 AM - 6 PM
  • Saturday 6 AM - 3 PM

Contact us at: 877-250-9797

  • Monday-Friday 6 AM - 6 PM
  • Saturday 6 AM - 3 PM

Contact us at: 877-250-9797

  • Monday-Friday 6 AM - 6 PM
  • Saturday 6 AM - 3 PM

Contact us at: 800-325-1538

  • Monday-Friday 6 AM - 6 PM

Contact us at: 877-250-9797

  • Monday-Friday 6 AM - 6 PM
  • Saturday 6 AM - 3 PM

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