MaryLandT
Moderator

Other questions

Allow me to step in and help fix the challenges you’ve encountered upon opening QuickBooks Desktop, DebLeeMountains.

 

Let’s first make sure that QuickBooks Desktop 2018 is updated to the latest release . Once updated, end all the running QuickBooks components on your Task Manager.

 

Here’s what you’ll need to do:

 

  1. Go to your Task Manager then highlight all applications that start with .qbQuickBooks, or Intuit.
  2. At the bottom. Click End Task.
  3. Close Task Manager window.

After that, when you reopen QuickBooks and open a company file, you’ll need to suppress the Desktop. This troubleshooting tool, help us determine if the root cause is User, Data, Application or System.

 

To suppress the Desktop while starting QuickBooks:

 

  1. Press and hold the Ctrl key.
  2. Double click your QuickBooks program icon.
  3. Hold the Ctrl key until you have the no Company Open window.

To suppress the Desktop while opening a Company File:

 

  1. Select the desired company file from the No Company Open window.
  2. Press and hold the Alt key.
  3. Click the Open button.
  4. Hold the Alt key until the login window appears.
  5. Release the Alt key.
  6. Enter your username and password.
  7. Press and hold the Alt key.
  8. Click OK and hold the Alt key until your file is completely open. QuickBooks will display a blank desktop.

For other troubleshooting steps, check out the QuickBooks Desktop doesn't start or won't open link.

 

If you select your QuickBooks Desktop icon multiple times, sometimes, it won't open.  Allow QuickBooks enough time to load before you continue.

 

If the system won't respond or you get an error that says it stopped working, you can follow this article: Solutions for when QuickBooks has stopped working. It provides instructions and detailed steps on how to fix the issue when opening the company file.

 

Stay in touch with me by commenting below on how everything goes. Just tag my name and I'm here to help ensure you're able to open the file.