Hello, DN76.
I'm happy to assist you this afternoon. To successfully import your .IIF files, you;ll want to download the sample .IIF file in the article I'm including below and check to make sure your format is correct as the file name corresponds with the transaction type you're importing.
If you're still running into trouble, I'd recommend reaching out to our support team. They will be able to dive into your account with you and see exactly where the hitch is.
If you have any other questions, feel free to post below. Thank you and have a nice afternoon.
