SophiaAnnL
Moderator

Other questions

We've reported this issue to our level two Technical Team, wbhatti19.

 

While we're working on getting this resolved, I am going to add your case to the investigation. You can also contact our Customer Care team so you'll be added to the affected users' list. This way, you'll receive an email notification when there's an available solution.

 

Here's how to get our phone number:

  1. Open this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop and choose your version.
  3. Click the Solving Issues & Error Messages topic.
  4. Click the File & Network Management sub-topic.
  5. Scroll down and click the Get Phone Number button.

I appreciate your patience on this. Please let me know if there's anything else you need.