This is not the service we want you to experience, @AJSC.
We have streamlined the process of how you can contact our phone support team. You can set up for a callback or chat with a representative through the Help icon in your QuickBooks account. Also, you can always post your question here in the Community and we're more than happy to assist you.
On the other hand, here's how you can contact us:
- Go to the Help icon.
- Click Contact Us.
- Enter your concern in the What can we help you with? field.
- Click Let's Talk.
- You'll be routed into the Choose a way to connect with us page.
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Select how you want to contact them and fill in the information.
Just a heads-up, we're currently experiencing staffing challenges due to the impact of COVID 19. We're open Monday-Friday 6:00 AM - 4:00 PM and Saturday 6:00 AM - 1:00 PM Pacific Time. You can browse this article to see the different types of support we offer at Intuit and their availability: Support hours and types.
Let me know how your call goes by leaving a comment below. I'll be around to provide further assistance.
