This is not what I want you to experience, @cosmitty.
I’m here to help and share with you some steps to isolate this issue. To get started, let’s create a sample company file and pay your bills from there. This way, we can check if this issue is caused by data problems in your company file.
Here’s how in your QuickBooks Desktop (QBDT) software:
- Go to the File menu.
- Click New company.
- Select Express Start.
- Follow the onscreen steps to finish the setup.
You can also check this link for more details: Create a QuickBooks Desktop Company File.
If you're able to pay your bills seamlessly, open your original company file and run the Verify Rebuild Data tools. This tool easily detects issues within your company and fixes them right away.
However, if the issue persists while using a sample company file, I suggest running a clean install. This resolves any company file issues and a few other situations.
In case you need to learn some best practices in managing your bills in QuickBooks, visit this link for reference: Accounts Payable workflows in QuickBooks Desktop. This resource provides detailed guidelines on how Accounts Payable works.
Let me know if you need further assistance in paying your bills, it’s always my pleasure to help and keep you in working order. Have a good one!
