Catherine_B
QuickBooks Team

Other questions

Hello there, fghartmann.

 

I do appreciate your time in updating QuickBooks Desktop to the latest release. You can reset the update and download again to refresh and then try creating an accountant's copy.

 

Here's how: 

 

  1. Select Help and click Update QuickBooks Desktop.
  2. Go to the Options tab and click Mark All. Then, Save.
  3. From the Update Now tab, click Reset Update.
  4. Then, click Get Updates.

If you have a specific error when creating an accountant's copy, you can go to this link: Resolve errors when creating or working on an accountant's copy.

 

When you get the same thing after several updates, you can run a quick fix repair using the QuickBooks Tool Hub.

 

Keep me posted on how this works. Feel free to post your questions if you need anything else.