Kristine Mae
Moderator

Other questions

Let me help you cancel the current backup, Plhprod.

 

You can follow these steps:

  1. Press Ctrl + Alt + Delete keys altogether on your keyboard.
  2. Click Task Manager.
  3. Select the QuickBooks Online program, then click End task.

Once done, try to restore the backup file again.

 

If you need more help, don't hesitate to get back to this thread. We'll reply as soon as we can. Take care!