I can help you with resolving the file that you're having trouble with, @greatwhite.
Can you tell me more about the corrupted file that you're referring to? I'll do my best to help you in resolving it.
Please take note that you can only reach our Customer Support for QuickBooks Online (QBO) through chat or by arranging a callback. You can do it from the Help icon at the top right of the account. It's free as long as you have an active subscription.
See this article for more information reaching out to them and their support hours: QuickBooks Online Support.
If you're subscribed to QuickBooks Desktop and is trying to resolve an error with your company file, then you can check out the following article to know our Care plan options: Care Plans for QuickBooks Desktop.
Our Customer Support for QuickBooks Desktop (QBDT) Pro and Premier is available Monday to Friday from 6:00 AM to 6:00 PM (PST). For QBDT Enterprise, you can reach out anytime at any day.
You can choose Get a call to arrange a callback from a support agent or Start a chat to chat with them directly. Check this article for detailed guidance in reaching out to our Customer Support: Contact QuickBooks Desktop support.
If you're having trouble when trying to open your company file, the following article will help you resolve it: Resolve Error -6000, when opening a company file.
I'm always here if you need help with your account. Let me know by leaving a reply below. Take care and have a great rest of the day!
