misscecilySF
Level 3

Other questions

When my employee tries to sign in to Workforce there are recurring errors and no way for the employee to contact Intuit directly about this issue.  I have tried all the fixes mentioned in the replies here, and the employee still can't see his pay information. It's actually not legal for employers to not provide pay stubs to their employees, so the fact that this keeps happening is worrisome from a labor law perspective....

 

If we've tried different browsers, incognito mode, clearing the cache, and resending the invite and it is just this one employee who can't see paystubs (thirty other employees are currently not having this problem) how do you suggest the employee contact Intuit, since there's no phone number for support and the links in this forum are broken?

 

Thanks!