Thanks for the response, @zipswich.
I appreciate the steps you've taken to get this issue resolved. Allow me to step in and help determine the file doctor result.
You may need to restart the QuickBooks Database Server Manager to get past this error. Let me route you to this helpful article for the steps: Restart the QuickBooks Database Server Manager.
However if the Database Server Manager does not start, then let's proceed using a clean install suggested by my colleagues.
As always, you can contact our Desktop Care Support if you need help in going through the steps. It'll be easier to isolate this issue further with the help of their tools.
Here's how to get their contact information:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks Version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Keep me updated how it goes. I'm always here to help if you need anything else.
