Reinstall QuickBooks for Windows using clean install when a simple reinstall does not correct an issue.
Clean Install or Clean Uninstall is a process that completely removes QuickBooks installation files and folders from your computer. This process is necessary when QuickBooks Desktop function is damaged.
On your keyboard, press Windows+R to open the Run command.
Type in Control Panel, then select OK.
Select Programs and Features.
Note: If the Control Panel is in Category View, choose Uninstall a Program.
In the list of programs, select QuickBooks, then select Uninstall/Change.
Follow the prompts to complete the process.
An error message indicates there's a problem/corruption with your Windows Operating system (which isn't an Intuit product).
If you get an error message and are unable to uninstall QuickBooks, you'll need to contact a qualified IT professional or Microsoft.
Once your done, and before you run the Clean Install tool, rename the Installation folders. You have the option to use the QuickBooks Clean Install Tool to rename the folders for you. If you don't want to run this tool, you can manually rename the QuickBooks installation folders.
Step 2: Download and run the QuickBooks Clean Install Tool