Reinstalling QuickBooks 2016

A clean reinstall of QuickBooks Desktop 2016 (QBDT) should resolve the stuck Split pane, and yes, I recommend uninstalling first for a thorough fix.

Please note that QuickBooks Desktop 2016 is discontinued and incompatible with newer Windows versions, which can cause unexpected issues. We recommend upgrading to a current version to ensure security, updates, and optimal performance.

Before you start, make sure you have your QuickBooks Product and license number, and make a complete backed up your company file.

Here's how to perform a clean reinstall:

1. Close QuickBooks completely on the computer.
2. Go to Control Panel and select Programs and Features.
3. Choose QuickBooks Desktop Pro 2016.
4. Click Uninstall/Change, and follow the on-screen prompts to remove it.
5. Once uninstalled, reinstall it.
6. After reinstalling, open the register and verify that the Splits pane is functioning as expected.

For more detailed instructions on how to reinstall QuickBooks Desktop, please refer to this article: Reinstall QuickBooks Desktop.

Please leave your comments below if you have any additional concerns about QuickBooks.

​@JohannaHarmo What Windows OS do you run? Win 8.1, 10, or 11?