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Other questions
Hi there, putnampark.
I'll make sure that you'll be able to migrate your data.
Unsual behaviors during the conversion usually are usually caused by data and connection issues in QBDT. To rule this out, you can follow the troubleshooting procedures in the article highlighted by my colleague, TirzahC.
If the same thing happens, I'd encourage contacting our technical supports. This way, we'll be able to look into your account and investigate the error. Here's how to connect with us:
- Open QuickBooks.
- Go to the Help menu.
- Choose QuickBooks Desktop Help, then select Contact Us.
- Enter the error message in the description box.
- Click Let's talk, then choose a way to connect.
I've also included some resources below to know what data doesn't convert during the migration and help set up your new company in QBO:
- What to expect when you switch from QuickBooks Desktop to QuickBooks Online
- What to do after converting from QuickBooks Desktop for Windows or Mac to QuickBooks Online
- Getting Started With QuickBooks Online
Drop me a comment below if you have any other concerns or follow-up questions about the conversion process. Looking forward to assisting you again.