TirzahC
QuickBooks Team

Other questions

Thank you for reaching out to the community and letting us know about the unexpected behavior you've encountered in QuickBooks, iqram muqtadir. 

 

Since none of the troubleshooting worked, I'd suggest getting in touch with our Support Team. They can take a closer look at the issue and raise a ticket if necessary

 

Before doing so, please check our support hours here. Then, follow these steps:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

 

However, if you’re experiencing a different issue, check out the Get help if you can't sign in to your account guide. The troubleshooting is scenario-based, so I suggest following the steps that fit your situation. With these steps, you can correct your payroll and login to the account in no time.

 

I'm also adding a great resource to help resolve unexpected issues when using QBO. It contains some links about clearing the browser's cache and adding Intuit as a trusted site: Troubleshooting browser problems. 

 

Also, you may find these articles helpful as future references:

 

 

You can always count on me whenever you have other queries with your QBO account. I'm always here ready to back you up!