Other questions

Hello, robinsummers.

I suggest contacting ourSupport Team so they can help check the status of your subscription. They'll pull up your account in a secure environment and verify your charges.

Here's how to get in touch with them:

1. Choose Help (?) at the top right.
2. Select Contact Us to connect with a live support agent.

Let me also share these articles for additional details and guidance:

• How to Understand Your Subscription Rates and Charges
• Understand Intuit Charges on Your Credit Card or Bank Statement

Please don't hesitate to reach out to us again if you have other questions. I'd be glad to jump right back to help you again.