Thanks for joining the Community space, @jia.
Once the user accepts the invitation, you can go to the Manage user menu and see the new user from there. On that page, you can also edit and delete user roles or permissions.
Here's how:
- Click the Gear icon.
- Select Manage Users under Your Company.
- In the name column, you can view the new user.
To learn more about adding users in QBO, consider checking out this article: Add, delete, or change user access.
Also, I'd like you to check the usage limits in QuickBooks Online. Here are the articles for more details:
Keep in touch if you still need help with user's access or with QBO. I’ll be right here to assist further. Have a great day ahead, @jia.
