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Other questions
Jamie,
Thank you! I greatly appreciate your reply :> This is exactly what I suspected would be the case, that going the tech support route would not solve the problem, only infuriate me. So, to the work-around it goes!
Quickbooks,
I have used you for over twenty years. I have not been interested in learning new software, but these customer tech support/software glitch issues are piling up. I too might start looking around for a different program......