Welcome to this thread, sistrunk10.
Let me provide some information on how QuickBooks Online (QBO) handles sales receipts.
The functionality to automatically send a sales receipt to customers so they can pay it online is currently unavailable. Adding this feature will benefit a lot of users since it ensures the security of their accounts and saves time. I recommend submitting feedback about this one so our engineers can consider adding it in future enhancements.
Here’s how:
- In QBO, head to the Gear icon in the upper right and choose Feedback under Profile.
- These steps will open a window where you can type your product suggestions.
- From there, make sure to enter your thoughts and ideas.
- Click Next to submit.
For future reference, here’s an article that provides detailed instructions on how to accept a credit or debit card payment in QBO: Process a credit card payment. You’ll learn about applying payments to invoices and sales receipts.
Additionally, you can read through this resource on how to: Create and send sales receipts. It includes a video that will visually guide you through the process.
Reach out to me again if you have additional questions on how to manage sales receipts and other customer-related concerns. I’ll get back to make sure this is taken care of for you. Wishing your business continued success.
