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Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.

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Replying to:
Rasa-LilaM
QuickBooks Team

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Welcome to this thread, sistrunk10.


Let me provide some information on how QuickBooks Online (QBO) handles sales receipts.


The functionality to automatically send a sales receipt to customers so they can pay it online is currently unavailable. Adding this feature will benefit a lot of users since it ensures the security of their accounts and saves time. I recommend submitting feedback about this one so our engineers can consider adding it in future enhancements.


Here’s how:

 

  1. In QBO, head to the Gear icon in the upper right and choose Feedback under Profile.
  2. These steps will open a window where you can type your product suggestions.
  3. From there, make sure to enter your thoughts and ideas.
  4. Click Next to submit.

 

For future reference, here’s an article that provides detailed instructions on how to accept a credit or debit card payment in QBO: Process a credit card payment. You’ll learn about applying payments to invoices and sales receipts.


Additionally, you can read through this resource on how to: Create and send sales receipts. It includes a video that will visually guide you through the process.


Reach out to me again if you have additional questions on how to manage sales receipts and other customer-related concerns. I’ll get back to make sure this is taken care of for you. Wishing your business continued success. 

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