Let's make sure payments will successfully go through on your end, Newmedia1970.
I can see the convenience of being able to process payments successfully. Declined payments happen due to the following reasons. I've provided the list below:
- You're over the credit limit.
- Payment information is incorrect.
- Suspicious activity
You'll want to reach out to our support team so they can double-check further why this is happening. They also have the tools to pull up your account in a secure environment. I'll guide you through the steps:
- Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
- When asked by the bot, enter your concern.
- Select I still need a human, then proceed with Contact us or Get help from a human.
- Choose either Chat or Callback.
Moreover, learn how QuickBooks categorize and match bank transactions. I've got this article for your guide: Categorize And Match Online Bank Transactions In QuickBooks Online.
Fill me in and keep in touch if you have any questions about payments. I'd be happy to help.
