JamesAndrewM
Moderator

Payments

Hello there,

 

You will not lose the attachments. However, they will be unlinked. As my colleague stated, an Attach Folder is created and stored in a matching location as the QuickBooks Company file. Moving the company file to a different location will break the connection between the Attcahed Documents and the company file. To resolve this, you'll want to re-link the Attached Documents. Here is how:

 

1. Browse to the location where your company file is stored and open the Attach folder.

2. Follow the steps that apply to your situation:
 

  • If there is NO folder with the new company file name, change the name of the folder to match the new name of the company file.
  • If there is a folder with the new company file name:

                a. Open the folder with the OLD company file name.

                b. Copy and paste the contents of the Inbox folder into the Inbox sub-folder of the folder with the new company file name.

                c. Copy and paste the contents of the Txn folder into the Txn sub-folder of the folder with the new company name.
 

3. From the QuickBooks Company menu, select Documents, then Repair Attached Documents Links.

4. Click Repair Links.

 

Moreover, QuickBooks will attach the attachments in bulk upon repair link. You can visit this article for more details: QuickBooks Document Center: FAQs and common issues.

 

Feel free to visit this article in the future for your reference: Can't open your company file in QuickBooks Desktop.

 

Let me know in the comments below if you have a follow-up about QuickBooks-related concerns. We're always available in the Community to lend you a helping hand. Stay safe, and have a great day!