Hello there, @T4KB
I appreciate you for doing the suggested troubleshooting steps above. Let me provide additional details to help fix your concern about finance charges in QuickBooks Desktop (QBDT).
In this case, you can delete and reapply the finance changes since the finance charge still showing a two months charge instead of one month after editing the date. Also, the option to keep the voided to not appear in the statements is unavailable. With that, you can just delete it so it will not show on the statements.
Here's how:
- Go to the Customer center menu.
- Choose a customer.
- Select the Finance Charge (FC) transaction.
- Then, at the top section hit Delete.
Additionally, you can check out this article to learn more about how to asses and prevent to asses finance charge on an invoice: Assess finance charges.
Furthermore, I'm adding these helpful guides in managing customer statements and payments in QBDT:
Whenever you have additional questions about finance charges, rest assured that I'm here to assist you.
