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Payments
Thank you for always getting back to us, @al252. I appreciate your patience as we address this problem. Let's work together to resolve the issue you are encountering.
Since there's no problem when verifying your data, let's try to utilize the QuickBooks Tool Hub. This is to review your data files thoroughly. I'll guide you through the process.
Please kindly follow the steps given below:
- Download and install QuickBooks Tool Hub.
Once successfully downloaded, you can now then Run Quick Fix my File.
Here's how:
- Select the Company File Issues from the tool hub.
- Click Quick Fix my File.
- Hit OK once done.
Lastly, Run QuickBooks File Doctor.
Here's how:
- From the tool hub, select Company File Issues.
- Click Run QuickBooks File Doctor. It will take a minute to open the file doctor.
- Choose your company file in the QuickBooks File Doctor. If you don't see your file, select Browse and search to find the file.
- Select Check your file (middle option only) and then Continue.
- Enter your QuickBooks admin password, then select Next.
If the issue persists and the transactions still aren't showing, I recommend manually recreate all of the invoice that were deleted. This will make your transactions clearer and more organized. You can check this article to do so: Get started with customer transaction workflows in QuickBooks Desktop. Please follow only Workflow 1.
Additionally, I suggest reconciling your accounts regularly. This is a crucial step to verify that your QuickBooks entries match up accurately with your real bank and credit card statements.
If you have other questions regarding pulling up your transactions, feel free to reply to this post. The Community is always here to help you!