We appreciate you reaching out to us, Angel.
To begin, could you let us know if you have encountered any specific error messages or notifications while trying to set up your QuickBooks Payments account? If you have, sharing the details of these errors will help us identify the cause of the issue and resolve it for you.
In the meantime, we recommend setting up your account in an incognito window or a different supported browser if you encounter unexpected behaviors. This will help us identify whether the issue is related to the browser.
QuickBooks Payments has specific eligibility requirements, and approval depends on a credit and application review, so approval isn’t guaranteed for every applicant. You can also review the Intuit Payments Acceptable Use Policy to see the list of unsupported industries, users, and transactions.
If the issue persists even after setting it up in an incognito or a different supported browser, we suggest contacting our Merchant Services phone support for further assistance. Their team specializes in payment-related concerns and can provide personalized guidance to resolve the problem.
You can leave a reply below if you have further questions or concerns. We're here to help.
