JayCaeR
QuickBooks Team

Payments

Hello there, Bee13. Dealing with mobile deposit issues can take some effort, especially after the troubleshooting. As the issue remains unresolved, a closer examination of the check image or your account may be necessary.
 

I'd recommend reaching out to our QuickBooks Live Expert support team again for further assistance from a specialized team. They can dive deeper into the issue and work with you to explore solutions. Here's how:
 

  1. Navigate to the Help menu.
  2. Select the Search option and type contact support.
  3. Click the Contact Us tab at the bottom.
  4. Enter a short description of your concern.
  5. Choose a way to connect with us.

 

You can also check their support hours to contact them at a convenient time.

 

If you have further concerns about QuickBooks, you can use the Reply button below. We're here to help.