AileneA
Moderator

QuickBooks Time

Hello, Michelle0531. 

 

Let's work together to prevent this from happening again so you can review your project profitability reports as soon as possible. Have you checked if the employee wages are linked to the correct project? In the event that the problem persists, I suggest reaching out to our reliable Technical Support Team. They possess the expertise to meticulously examine your account, ensuring your privacy is always upheld. Additionally, they will swiftly provide appropriate solutions to rectify any issues you may be experiencing.  

 

Here's how: 

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chat box, select Talk to a Human or tap the Contact Us button at the bottom.
  4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
  5. From there, choose a way to connect with us: Chat with us or get a Callback.

For other ways to contact them, check out this article. You can also find their support schedules and hours by scrolling to the bottom of the page: QuickBooks Online Support.

 

To learn more about how the Project feature works, you can check out the below articles:

 

 

Let me know if you have any further concerns with QuickBooks-related matters. The Community is always here to support you. Have a great day!