Let me share information on how to unassign your customers from your team members, Andie.
In QuickBooks Online, we can only manually unassign customers from your team members one by one. Since you want to unassign your customers all at once, I recommend contacting QuickBooks Time Support, for they have the necessary tools and expertise to help you.
Here's how you can contact them through QuickBooks Time:
- Sign in to QuickBooks Time, then click Help.
- Search for existing Product Help articles.
- If you can't find an answer, select Contact Us.
- Enter your concern and click Continue.
- Choose a way to connect with us:
- Chat with us to chat with a support expert
- Have us call you to get a callback from the next available expert
If you need prompt assistance, you can reach them directly through their contact number: Contact QuickBooks Time support.
Also, if you want to learn more about tracking and managing your team members' timesheets, you can check out this article: Track and manage QuickBooks Time in QuickBooks Online.
Let me know if you have further concerns about managing your customers. Keep safe.
