There is no Audit Log under the gear icon :-(
FM
@AddieC wrote:
Hi kmcnamara,
QuickBooks Online is designed to save you time, and easily allow you to edit, delete, or recreate transactions as you see fit. It's essential that when an invoice is deleted, you can review the deleting information in order to re-create the transaction if necessary. I'd be happy to explain how to locate your deleted invoice, and how to create it from scratch in QBO.
While deleted transactions can't be "recovered" per say, you can review the invoice information in the Audit log, and use these details to re-create the invoice in your QuickBooks account. To find the deleted invoice in the Audit log, follow these steps:
1. Click the Gear icon.
2. Select Audit Log.
3. You can scroll through the list, or click Filter to narrow down your results. A deleted invoice will be labelled, "Deleted Invoice No. XYZ" in the Event column.
4. Click View.
5. Select the small triangle drop-down menu to display the invoice details.
Next, you can re-create your invoice using those details by clicking + New > Invoice.
I hope this helps get you back on track.
Cheers.
