Kayla H
QuickBooks Team

Taxes

Hi there, @cdseng.

 

Great to have you back in the Community. Thank you for trying the steps list above by my colleague. I suggest running the PDF printing tool to correct any errors that may be happening. Just a few clicks of the mouse and the PDF repair tool will complete. 

 

  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub file. Please save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

A few more steps and you're on the way.

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Select the QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
  3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

Let me know if this works for you. I'm here any time you need me.