Hello there, @YFC.
I appreciate you returning to the conversation and providing more information on your concern. Let me chime in and share additional details about reconciling transaction in QuickBooks Desktop (QBDT).
To start with, I suggest reviewing all the deleted entries if they are appearing on the Chart of Accounts. Once verified that they show from there, compare them to what's in your register on your past statement. This is to verify if those deleted transactions are duplicates and if they are, you can just ignore them if those are already cleared in your QBDT. If not, we'll need to undo the reconciliation.
Here's how to undo the reconciliation.
- Back up your QuickBooks company file.
- Tap Banking, and then Reconcile.
- Choose Undo Last Reconciliation.
- When prompted, click Continue and then OK.
- Close out of reconcile and open it again.
In undoing reconciliation, it would be best to seek professional advice from your accountant to ensure the accuracy of your books. If you're not affiliated with one, you can utilize our Find an Accountant tool to look for one in your area.
For more information, please see this article: Fix beginning balance issues in QuickBooks Desktop.
Once done, we can undo banking by deleting the transaction to remove this in your report.
- Go to Lists > Chart of Accounts.
- Double-click on the bank account to see the register.
- Find the downloaded transaction. You can also use the Find command tool to see the transactions easily. Just click the Go to button at the top left, then enter the desired filters. Click Back or Next to locate them.
- Click the Delete (X) button.
- Hit OK to confirm.
In addition, please check out this article to help manage your other downloaded transactions: Add and match Bank Feed transactions. When you're ready to reconcile the bank account, you can check out the instructions here.
Feel free to get back in here if you have further questions about fixing bank reconciliation in QuickBooks. I'm always around to help. Keep safe!
