I appreciate you joining this thread and informing us beforehand that you've already attempted to access QuickBooks in a private window and tried other supported browsers to work with PayPal, usersuzanne.
I see the urgency of resolving this issue immediately. However, we've received a similar report regarding connecting PayPal. Therefore, I suggest contacting our Support Team to have your company details added to the list of affected users. Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- In Search, select Contact us to connect with a live support agent.
In the meantime, you can manually upload your transactions. Here's how:
- Log in to your bank website and get your transactions and map them using a CSV file.
- Sign in to your to QBO account or Transactions menu.
- Select the Link account▼ dropdown, then select Upload from file. Note: If your account is not connected yet to online banking, select Upload from file.
- Select Drag and drop or select files and select the file you downloaded from your bank. Then select Continue.
For the information and steps on importing bank data, we can visit this article: Manually upload transactions into QuickBooks Online.
Additionally, you can use these articles when reviewing and reconciling accounts in QuickBooks.
If you have more concerns about connecting accounts and handling transactions, please know that I'm here to help you.
