Thanks for getting back to us, @paul224.
Allow me to chime in and help make sure this is taken care of for you.
Since you have verified that you're using the tax correct code (ECG 0%) for your transactions, but it is showing in box 8 of your final tax return, I highly suggest contacting our Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and check this for you. They can also perform other troubleshooting steps if necessary.
Here's how to reach them:
- In QuickBooks Online (QBO), go to the Help (question mark) icon at the top right.
- Choose Contact Us.
- Enter a brief description of your situation in the What can we help you with? area, then click Let's talk.
- You'll be presented with a few options for connecting with Intuit. Select Get a call.
In case you need it, I'll add this article that tackles learning how to file your VAT return and record your tax payment in QBO: File your VAT return and record tax payment in QuickBooks Online.
For more tips and other resources, I recommend visiting our website for future reference: Self-help articles.
Please let me know if you have more questions about this or anything else QuickBooks by leaving a comment in this thread. I'm always ready to help. Stay safe and have a good one.
