I experienced the same thing on all machines in the office, it is the F10 summary page, the one that shows both spouses returns side by side.  We use it so much to determine the best credit options.  

I contacted support, who again, did not even know what the form was and had to access my computer to find out the form I was talking about, after about 25 minutes she said I needed to do a windows update, I believe she was grasping at straws.

I did not have time on a crazy Friday to update 25+ machines, so we waited until today when we are closed. SURPRISE, it did nothing and I still have a blank page, if you scroll to the top, you see only the heading that says 2020 Summary, then a very very long blank page.

Also having issues printing the comparative summary, I am going to start another post about it.

Hopefully at some point a PROFILE TEAM member will respond to the thread.