Learn how to turn on and set up time tracking in QuickBooks Online Essentials, Plus, and Advanced.
Use this feature to track and bill customers for the number of hours consumed in a project or activity. Here’s how.
Based on the rates you specify and whether or not the time is billable, time detail will automatically appear on customer invoices. The number of details on the invoice is up to you. You can include:
Hourly rate charged
Number of hours billed — This appears as a decimal number on your invoice and as time on the printed or emailed version. For example, an hour and fifteen minutes will show as 1.25 when entered on an invoice and 1:15 when it is sent to your customer.
You can also customize the invoice to show the following:
Text from the Description field on the timesheet
The name of the standard service you are using
Custom text that you specify for time tracking charges
Note: Users can only track time on their mobile phones or apps if they log in to QuickBooks Online through a browser.
Turn on time tracking
Here's how to turn on time tracking:
Go to Settings ⚙ and select Account and Settings.
In the Time tracking section, select Edit ✏.
Set your time tracking preferences:
Add Service field to timesheets or Make Single-Time Activity Billable to Customer - When one of these boxes is checked, employees and contractors who fill out timesheets can specify if activities should be billed to a customer.
Show billing rate to users entering time (optional)
First day of work week▼drop-down - This affects how employees and contractors view weekly time sheets.
Select Save, then Done.
Add a Time Tracking user
Here's how to add a time tracking user:
Go to Settings ⚙ and select Manage Users.
Select Add user.
Select Time tracking only.
Find the employee or vendor you want to add, select Next, then enter their contact info.
Once added, the user can now enter hours in a timesheet: