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Connect to Commonwealth Bank Direct Feeds

Learn how to connect your Commonwealth Bank (CBA) account to Direct Feeds for a more stable bank feed connection, directly from CBA.

Note: Only Business and Personal bank accounts are supported by CBA Direct Feeds. Refer to this article to connect any other account type to QuickBooks.

How to connect your CBA account to Direct Feeds

  1. Navigate to the Banking or Transactions tab.
  2. Select Link account on the top-right corner of the screen.
    If you already have an existing CBA account you connected to QuickBooks, select the Get a better connection link under your CBA bank account to "merge" this incoming Direct Feed connection to that account.
  3. Find Commonwealth Bank in the search bar, then select it.
  4. Select the Get direct bank feeds link.
  5. Enter your information into each field and select Next.
  6. Select the QuickBooks Online account you want the direct feed transactions to flow into, then select Connect.
  7. A Customer Authority to Disclose Information form will now be generated using the information you entered in Step 5. Select Preview Form to open it in your web browser.
  8. Print the Customer Authority to Disclose Information Form and get all signatories to sign it, then scan the form back to your computer and email it to Alternatively, you can post the form to:
    Mail: SISS Data Services Pty Ltd
    Locked Bag 3060
    Crows Nest, NSW, 1585

Once you have emailed the form, you should receive a reply email from SISS acknowledging receipt of the form. From this point, your CBA Direct Feed should be established in up to 10 business days. If the form is taking longer than 10 days to establish, get in contact with our team for further assistance.

You'll see a new placeholder Bank Feed Card on this page and it will automatically update with the next steps when your authority form is received and processed by SISS.

Learn more about QuickBooks Direct Bank Feeds here.

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