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The QuickBooks Online bank connection status page

by Intuit•5• Updated 3 weeks ago

This page has all the info about which Banks and Financial Institutions can connect with QuickBooks Online, the current status of their connection, and any updates on any issues we're on top of.

Before you start

If your bank isn't listed, QuickBooks can still help through manual uploads. You can also request bank support from your QuickBooks Online account.

Select the folllowing headings to get the information you need.

List of financial institutions that support bank connections and their statuses

A quick note on status:

Green: All connections work well for this financial institution
Yellow: Some connections for this financial institution may have an issue.
Red: All connections forassociated with this financial institution are experiencing an issue/outage. Review all open bank connection issues at the end of this page for more information.

Categorisation	Financial Institution	Supported Connection Types	Account Type	Status
A	Airwallex	Direct Feeds	All account types, including foreign currency accounts	Green
	American Express	Direct Feeds	Credit cards (excluding foreign currency accounts)	Green
		Standard Feeds	All account types including foreign currency accounts	Green
	Aussie Home Loans	Standard Feeds	All account types	Green
	Australia and New Zealand Banking Group (ANZ)	Direct Feeds	Personal and Business bankind accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including credit cards and foreign currency accounts	Green
B	Bananacoast Credit Union (BCU)	Standard Feeds	All account types	Green
	Bank of Melbourne	Direct Feeds	Personal and Business banking accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including credit cards and foreign currency accounts	Yellow
	Bank of Queensland	Direct Feeds	Personal and Business banking accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including credit cards and foreign currency accounts	Green
	Bank of Sydney	Standard Feeds	All account types	Green
	BankSA	Direct Feeds	Personal and Business banking accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including credit cards and foreign currency accounts	Yellow
	Bankfirst (formerly Victoria Teacher's Mutual Bank)	Standard Feeds	All account types	Green
	Bankwest	Standard Feeds	All account types	Green
	Baptist Financial Services	Standard Feeds	All account types	Green
	Bendigo Bank	Direct Feeds	Personal and Business banking accounts, credit card and loan accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including foreign currency accounts	Green
C	Commonwealth Bank - Business Banking (Commbiz)	Direct Feeds	Personal and Business banking accounts (including standard CBA foreign accounts with a BSB and account number)	Green
		Standard Feeds	All account types, including credit cards	Green
	Commonwealth Bank of Australia Personal Banking (NetBank)	Direct Feeds	Personal and Business banking accounts (including standard CBA foreign accounts with a BSB and account number)	Green
		Standard Feeds	All account types, including credit cards	Green
	Credit Union SA	Standard Feeds	All account types	Green
E	E*TRADE	Standard Feeds	All account types	Green
G	Greater Building Society	Standard Feeds	All account types	Green
H	Hume Bank	Standard Feeds	All account types	Green
I	lllawarra Credit Union	Standard Feeds	All account types	Green
	IMB Building Society	Standard Feeds	All account types	Green
	ING Direct	Standard Feeds	All account types	Green
M	Macquarie Bank	Direct Feeds	Personal and Business banking accounts (excluding foreign currency accounts, and accounts with account numbers starting with '00'.)	Green
	ME Bank	Standard Feeds	All account types	Green
N	National Australia Bank (NAB)	Direct Feeds	Personal and Business banking accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including credit cards and foreign currency accounts	Green
P	PayPal	Connect to 'Connect to PayPal' app	All account types	Yellow
Q	Queensland Country Credit Union	Standard Feeds	All account types	Green
R	Rabobank	Standard Feeds	All account types	Green
	Rural Bank	Standard Feeds	All account types	Green
S	Southern Cross Credit Union	Standard Feeds	All account types	Green
	Square	Connect to 'Connect to Square' app	All account types	Green
	St. George Bank	Direct Feeds	Business savings and checking accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including credit cards and foreign currency accounts	Red
	Suncorp Bank	Standard Feeds	All account types	Green
T	Teacher's Credit Union/Teacher's Mutual Bank	Standard Feeds	All account types	Green
U	UBank	Standard Feeds	All account types	Green
W	BankWAW	Standard Feeds	All account types	Green
	Westpac Bank	Direct Feeds	Personal and Business banking accounts (excluding foreign currency accounts)	Green
		Standard Feeds	All account types, including credit cards and foreign currency accounts	Green

Open bank connection issues

Select any of the following issues to get more information:

August 2024 | PayPal standard feed connection experiencing error 185/187

We've become aware of an issue some of our customers are experiencing when trying to connect their PayPal bank accounts to QuickBooks Online. Despite entering the correct One Time Passcode (OTP), an error labelled 185/187 is blocking the successful connection.

Please know that our banking team is aware of this problem and is actively working with PayPal to resolve it as quickly as possible.

April 2024 | St. George standard bank feeds no longer supported by QuickBooks

St George standard bank feed connections are no longer supported by QuickBooks Online. This means that you will no longer receive bank transactions directly into your QuickBooks file. If this change impacts you, you will have received an email from us with information on next steps. Otherwise, you can read through our guide on recovering from your standard feed outage.

May 2023 | Westpac Bank Group subsidiary standard feed incident

We’ve received confirmation from Westpac Group that they’re blocking the standard feed connection for Business accounts from QuickBooks Online to it’s subsidiaries (Bank of Melbourne - Business Banking, Bank SA - Business Banking and St. George Bank- Business Banking). Note that this doesn’t impact personal or corporate account holders. Therefore, if your business banking account is with the Bank of Melbourne, Bank SA, or St. George Bank, you'll experience an error on your standard feed. Click here to learn how to recover from your standard feed outage.

If you're encountering an issue that isn't listed, we've got steps to help you troubleshoot unknown bank errors. Otherwise, if it's something urgent, please get in contact with us.

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The QuickBooks Online bank connection status page

by Intuit•5• Updated 3 weeks ago

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